Privacy Policy

SparklyGrow ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including in connection with SMS/text messaging communications.

1. Information We Collect

We may collect the following types of information when you interact with our website, book a call, submit a form, or communicate with us:

• Contact details (name, email address, phone number, company name)
• Information submitted through forms, booking pages, or chat widgets
• Communication history, including SMS, email, and call records
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

• To respond to inquiries and schedule strategy calls
• To provide, maintain, and improve our services
• To send appointment reminders, follow-ups, and service-related updates
• To send SMS/text messages you have explicitly consented to receive (see Section 3)
• To comply with legal obligations

3. SMS / Text Messaging Terms

• Message frequency may vary depending on your interactions with us (e.g., appointment reminders, follow-up messages).
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent unless you opt back in.
• Help: Reply HELP to any message for assistance, or contact us directly using the details below.
• Supported carriers include major US and Canadian carriers. Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell your personal information. We may share limited information with trusted third-party service providers (such as CRM, scheduling, and communication platforms like GoHighLevel) strictly to operate our services, and only under confidentiality obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. Your Rights & Choices

• You may request access to, correction of, or deletion of your personal data.
• You may opt out of SMS communications at any time (see Section 3).
• You may unsubscribe from email communications via the link provided in any email.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.